Last updated: August 30, 2026
Telonium Communications, LLC ("Telonium", "we" or "us"). Your use of this Web site (the "Site") and the services made available on the Site is subject to these Terms of Use (these "Terms").
As a Subscriber, Telonium provides you with digital certificates, which require us to collect information about your identity, affiliation, and authorization. By using any of our services, you agree to be bound by, and use our services in compliance with, these Terms of Use, Privacy Policy, and Subscriber Agreement.
As a Relying Party, Telonium may be the issuer of a digital certificate to a third party that you interact with. By relying on the digital certificate to authenticate the third party, you agree to be bound by, and use our services in compliance with, these Terms of Use and Privacy Policy.
IF YOU DO NOT AGREE TO THESE TERMS OF USE, OR THE SUBSCRIBER AGREEMENT, DO NOT USE OUR SERVICES OR RELY ON THE DIGITAL CERTIFICATES WE ISSUE.
We may make changes to these Terms from time to time. When we do, we will revise the "last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised Terms.
You represent and warrant:
Subject to these Terms, we and our licensors grant you a limited, personal, non-exclusive, non-transferable license to use our services for your personal use and not for resale or further distribution. Your right to use our services is limited by all terms and conditions set forth in these Terms. Except for your pre-existing rights and this license granted to you, we and our licensors retain all rights, titles, and interests in and to our services, including all related intellectual property rights.
Our services and those of our licensors are protected by applicable intellectual property laws, including United States copyright law and international treaties. Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, you will not, and will not permit or authorize any third party to: (i) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our services; (ii) rent, lease or sublicense access to any of our services; or (iii) circumvent or disable any security or technological features or measures of our services. Any rights not expressly granted herein are reserved by us.
We do not provide you with the equipment to access our services. You are responsible for all fees charged by third parties related to your access and use of our services (e.g., charges by Internet service providers). We reserve the right to modify or discontinue, temporarily or permanently, all or any portion of our services without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of all or any portion of our services. We also reserve the right, in our sole discretion, to reject, refuse to post, or remove any material that you post or submit for posting, and to restrict, suspend, or terminate your access to our services at any time, for any or no reason, with or without prior notice, and without liability.
Your Telonium account will continue in effect unless and until you cancel your account or we terminate it. You must cancel your account before it renews in order to avoid billing of the next month's or year's fees to your credit card.
Telonium accounts are prepaid and are non-refundable. Telonium does not provide refunds or credits for any partial months or years. You may cancel your Telonium account at any time, and cancellation will be effective immediately, but you will retain access to the features that came with your Account through the remainder of the period already paid.
If you wish to cancel your account, reach out through our Contact page. Should you elect to cancel your account, please note that you will not be issued a refund for the most recently (or any previously) charged fees.
By signing up for a Telonium account and providing Telonium with your payment account information, you hereby agree to these payment terms and conditions.
You must comply with all applicable laws when using our services. Other than acquiring and managing certificates, and except as may be expressly permitted by applicable law or as Telonium may authorize expressly in writing.
The Site and the services may not be used: (i) in (or by a national or resident of) Cuba, Iran, North Korea, Sudan, Syria, or any other country with respect to which the United States maintains trade sanctions prohibiting the shipment of goods; or (ii) to anyone on or acting on behalf of an entity on the Specially Designated Nationals And Blocked Persons (SDN) List or the U.S. Commerce Department's Denied Persons List or Entities List.
As a Relying Party, you must not rely on the Telonium PKI or any Telonium Certificates for any usage other than verifying authentication caller metadata via verification of SHAKEN PASSporTs, as described in ATIS-1000074, and any other PASSporT extensions defined for use in the SHAKEN ecosystem. Additionally, you are responsible for ensuring reasonable usage of the associated certificate, including: (a) assessing whether the use of a Certificate for a given purpose is appropriate; (b) using appropriate technology to verify the digital signature and perform other cryptographic operations; and (c) checking Certificate status and the validity of applicable Certificates in the Certificate's chain before relying on a given Certificate.
You will not, and have no right to, monitor, interfere with, or reverse engineer the Telonium PKI, or any Telonium Certificates or other information in or provided through it, or otherwise intentionally compromise the security of the Telonium PKI (except to the extent expressly permitted by applicable law or on Telonium's express, prior, written approval).
You will not, and have no right to, use, or provide access to, any Telonium Certificates for use in connection with any nuclear facilities, aircraft navigation, aircraft communications, flight control systems, air traffic control, mass transit, medical equipment (FDA class 2 or 3, or equivalent), weapons systems, or in any other applications in which the failure or compromise of any aspect of the Telonium PKI could lead to death, personal injury, or severe physical or environmental damage. You also will not use any Telonium Certificates as proof of identity or as support of non-repudiation of identity or authority.
Certain parts of our services may be password-restricted to registered users or other authorized persons. You agree that you are entirely responsible for maintaining the confidentiality of your password and agree to notify us if the password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities that occur under your account.
Our ability to provide the services depends on third parties we do not control, including iConectiv (the STIR/SHAKEN Policy Administrator), NECA, the STI-PA and STI-GA governance bodies, payment processors, and our cloud infrastructure and hosting providers. We are not responsible or liable for any delay, failure, error, or unavailability of the services caused by the acts, omissions, downtime, or policy changes of any such third party, including a suspension or removal of our root or intermediate certificates from any trust list, or any change to SPC token issuance or verification requirements outside our control.
"Telonium", the Telonium logo, and any other product or service name or slogan displayed on our services are trademarks of Telonium Communications, LLC and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without prior written permission.
You agree that we may, in our sole discretion, use any Feedback you provide to us in any way, including in future enhancements and modifications to our services. You hereby grant to us and our assigns a perpetual, worldwide, fully transferable, sublicensable, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose.
YOUR USE OF THE SERVICES AND THE SERVICE CONTENT IS AT YOUR SOLE RISK. THE SERVICES AND THE SERVICE CONTENT EACH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE COMPREHENSIVENESS, CORRECTNESS, LEGALITY, OR ACCURACY OF THE SERVICE OR SERVICE CONTENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR SUPPLIERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), RESULTING FROM YOUR USE OF OUR SERVICES AND SERVICE CONTENT. UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF US AND OUR SUPPLIERS AND LICENSORS ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES AND SERVICE CONTENT EXCEED THE AMOUNTS, IF ANY, THAT YOU HAVE PAID TO US FOR YOUR USE OF THE SERVICES AND SERVICE CONTENT. IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
We will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authority, fire, flood, accidents, epidemics or pandemics, strikes or shortages of transportation, facilities, fuel, energy, labor, or materials, internet or telecommunications failures, or failures or unavailability of third-party services on which we rely, including those described under "Third-Party Services and Dependencies" above.
You will indemnify and hold us, our suppliers and licensors, and our respective subsidiaries, affiliates, officers, agents, employees, representatives, and assigns harmless from any costs, damages, expenses, and liability caused by your use of the services and issued certificates, your violation of these Terms, or your violation of any rights of a third party through use of the services or issued certificates.
You stipulate that you have read and understood our Privacy Policy and agree to our usage of your information in accordance with that policy.
Except for claims that qualify for small claims court or claims seeking injunctive or other equitable relief, you and Telonium agree to resolve any dispute arising out of or relating to these Terms or the services through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court.
YOU AND TELONIUM EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION AGAINST THE OTHER.
The arbitration will be conducted in Atlanta, Georgia, and governed by the Federal Arbitration Act. If this arbitration provision is found unenforceable as to a given dispute, that dispute will instead be resolved exclusively in the state and federal courts located in Atlanta, Georgia, as described below.
Enforcement of these Terms will be governed by the laws of the State of Georgia, excluding its conflict and choice of law principles. For any claim not subject to arbitration under "Dispute Resolution; Arbitration; Class Action Waiver" above, the exclusive jurisdiction and venue will lie in the state and federal courts located in Atlanta, Georgia, and each party irrevocably agrees to submit to the jurisdiction of such courts.
You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
These Terms, together with our Privacy Policy, Cookie Policy, and any Certificate Policy or Subscriber Agreement referenced herein, constitute the entire agreement between you and Telonium regarding the services and supersede any prior agreements on the subject.
Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. If any provision of these Terms is found to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
If you have any questions about our services or these Terms, reach out through our Contact page.